With the exception of Citi, most financial institutions are still grappling with how to properly carry out a plan that is both enforceable and does not encroach on the rights of its customers.
While Citi’s decision is significant, Mr. Corbat acknowledged that it was intended to be balanced — and he purposely didn’t want it to be too broad. “This isn’t an easy thing to simply take a stance on,” he said, because of various privacy laws and rights.
“There is an important nuance here,” he said. “We didn’t tell our hundred and sixty million card holders in the world how they can use their cards. It’s their money. But what we did say — in terms of the people that Citi is going to do business with, the ones that we’re going to finance and that we’re going to, in essence, put our brands together on — that there needs to be something that makes sense for us and for both sides.”
He said the bank had purposely left some of its policy ambiguous so it could accommodate potential exceptions — for example, to the 21-year-old age limit.
“My inbox lit up with people saying: ‘Dear Sir, I’ve served in the military. Our country gave me a firearm when I was 18, and it was fine for me to go use that in the defense of our country,'” Mr. Corbat said.
“We didn’t use the word prohibit,” he added. “We used the word restriction. And we think that part of this should evolve.”
So if a person “had military training or you’ve had hunter safety training,” Mr. Corbat said, he could see an allowance for those individuals, though how that would be administered remains unclear.
The focus on raising the age of gun buyers to 21 is not random: Individuals ages 18 to 20 commit homicides using guns at a rate that’s four times higher than the rate for those over 21, according to Everytown for Gun Safety, using F.B.I. and census data.
While other institutions seem to be waiting to find the perfect solution, Mr. Corbat said, he decided he needed to act. “There’s things you can do today, and there are those things that maybe we have the ability around technology or other things to do in the future,” he said.
Here are two new ideas that the financial community might want to consider. I’ve shared these ideas with many of the biggest financial institutions, and the feedback, with some exceptions, has been quite positive.
One of the biggest complaints that banks and credit card processors have is that it is very difficult for them to know what products a merchant is selling. Banks do not get access to the specifics of each purchase. The only information they get is a Merchant Category Code, known as an M.C.C. Oddly enough, a gun dealer and Modell’s share the same M.C.C.: “sporting goods.” So a bank or processor has no idea if you’re buying a gun or sneakers.
If the credit card companies and banks agreed, they could come up with a series of subcodes that would identify retailers that sold guns under a “best practices” policy — like the policy that Citigroup proposed or the one that Walmart and Dick’s follow — and the ones that don’t. It would add transparency to the process, and it would give banks that issue credit cards the opportunity to decide which retailers they wanted to associate with.
This solution is hardly a panacea. Retailers could try to game it, and it would require some enforcement. But much of that could be accomplished through crowdsourced feedback from customers. The addition of a new level of detail to the M.C.C. might add pressure on gun retailers to voluntarily follow the “best practices” route.
The second technological solution is deceptively simple, but it could change the way guns are sold at gun shows, where in some states background checks are not required. Many of the sales at gun shows are done through services like Venmo and Square — both of which refuse to knowingly process the firearm sales under their terms of service.
Given that gun shows are public events with specific addresses and times, payment services could use GPS coordinates to electronically geo-fence the event — so that their services limit transactions to users over 21 or require additional information for sales to be processed from that location.
In the world of banking, there is an abbreviation that is considered sacrosanct: K.Y.C., or Know Your Customer. It seems only reasonable for the financial industry, especially when it comes to guns, to do more to know its customer.